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Montana Board of Nursing: What Happens When a Complaint is Filed to the Board?
Introduction
Mission of the Board
Module 2 Learning Objectives
Links to Knowledge
Lesson 1
Lesson 1: Types of Discipline Cases
Complaint & Discipline Introduction
How Does the Board Know if Nurses are Being Safe?
What is a Complaint?
Conduct of Nurses Part 1
Conduct of Nurses Part 2
Conduct of Nurses Part 3
Discipline
Disciplinary Cases
Unsafe Practice Due to Substance Use Disorder of the Nurse
Substance Use Disorder
Substance Use Disorder in Nursing Video
Errors in Practice
Sexual Misconduct
Boundary Violations
Professional Boundaries in Nursing Video
Fraud
Failure to Report Professional Misconduct
Quiz
Lesson 2: Complaint Process
Lesson 2: The Complaint Process
Complaint Process
Board of Nursing Complaint Process: Investigation to Resolution Video
Visual Overview of Board Disciplinary Process
Types of Complaints Submitted
Complaint Form
Submitting a Complaint
After a Complaint is Filed: Intake
Intake
Investigation
Screening Panel
Screening Panel Meeting
Dismissal
Reasonable Cause
Notice
Summary Suspension Orders
Resolution of the Contested Case
Adjudication Panel
Final Order
Judicial Review
Quiz
Unlicensed Practice
How Long Does it Take to Resolve a Complaint?
Montana State Board Discipline Action Statistics
Lesson 3: Frequently Asked Questions
Lesson 3: Frequently Asked Questions
What expectations should I have as the person filing the complaint?
How do I file a complaint?
What happens after I submit a complaint?
How long does an investigation take?
Will my complaint be confidential?
Can I file a complaint and remain anonymous?
What sanctions can the Board impose?
What happens after the investigation is completed?
Can the licensee challenge the Board’s decision?
Lesson 4: Case Studies
Lesson 4: Case Studies
Discipline Process Case Studies Disclosure
Case Study 1: Diversion Part 1
What Does Diversion Look Like
Case Study 1: Diversion Part 2
Complaint Form
Case Study 1: Diversion Part 3
Case Study 1: Diversion Part 4
Case Study 1: Diversion Part 5
Case Study 1: Diversion Part 6
Case Study 1: Diversion Part 7
Case Study 1: Diversion Part 8
Case Study 1 Quiz
Case Study 2: Patient Abandonment Part 1
Change of Address Form
Case Study 2: Patient Abandonment Part 2
Case Study 2: Patient Abandonment Part 3
Quiz
Case Study 3: Social Media Part 1
Case Study 3: Social Media & HIPAA
Case Study 3: Social Media Part 2
Case Study 3: Social Media Part 3
A Nurse's Guide to the Use of Social Media
A Nurse's Guide to the Use of Social Media
A Nurse's Guide to the Use of Social Media
Case Study 3: Social Media Recommendations
Case Study 3: Social Media Part 4
Case Study 3: Social Media Part 5
Case Study 3: Social Media Part 6
Case Study 3 Quiz
Case Study 4: Rental Agreement
References
Course Evaluation Survey
Can the licensee challenge the Board’s decision?
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